FAQs

A smart cat toy is an innovative and interactive pet accessory designed to engage and entertain your cat. Unlike traditional toys, it incorporates adaptive features and automation, responding to your cat's movements to provide an engaging play experience even when you're not around.

Yes, our smart cat toy is designed with your cat's safety as a top priority. The materials used are non-toxic, food contact safe, and durable, ensuring a secure playtime. Additionally, the automated features are programmed to adapt to your cat's behavior, providing a safe and enjoyable experience.

You can attach the smart cat toy to a doorknob for an elevated play experience or place it on the floor for versatile horizontal engagement.

The motion sensor detects your cat's movements and triggers the automated features of the toy. It ensures that the toy remains active when your cat is ready to play and conserves energy when not in use.

Not currently, but this could be a future option.  Please email us if this interests you.

Absolutely!  Our smart cat toy is designed to accommodate various cat sizes and breeds. The adaptive features ensure an engaging experience for cats of different activity levels.

The smart cat toy is powered by the included USB-C cord and the motor is only activated when it senses motion, saving energy, so there is no need to change batteries.  The cat toy must be plugged in to work.  We may be adding rechargeable batteries in the future, but this feature is not currently available.

We do not recommend leaving the Sidewinder smart cat toy outside.  It should be used indoors.  It should also not be left in a hot car.  Under extreme heat, it can start to deform.

Yes, replacement parts are available.  Please use the contact us form and let us know which part you are looking for.

Supervision is required, especially when your cat is first introduced to the Sidewinder smart cat toy.  Please do not allow your cat to sit and chew on the belt for any length of time.  Although it is made from a very durable elastomer, some cats are able to chew through the belt.  Even though the belt is made from a food grade material, it is not ok for them to swallow any part of it.

Yes, our smart cat toy is designed with easy cleaning in mind. You may clean the belt with water and diluted dish detergent. After many months of play you may need to loosen the belt from the free end of the cat toy and remove the idler pulley and/or motor pulley and clean them free from any lint or fibers or hairs that may have accumulated. If you have questions, on this procedure, please contact us.

No, this toy is not recommended for dogs.  If fact, if you have an agressive dog in the house, it's possible they may destroy this toy.  Please do not purchase this product, if there is a chance your dog will destroy it.

While the toy should not be harmful to kids, there is always a chance that small parts could become loose and become a choking hazard.  Please watch your children and pets at all times around this product.